Frequently Asked Questions

1. What can I purchase from this self-serve platform?
Select codes – in both its physical and digital form.
2. Can I purchase other BlackHawk related products from here?
This platform is used solely for the purpose of purchasing Select codes.For information regarding other Blackhawk products, please visit www.blackhawknetworkeurope.com.
3. What email address do I use to login?
Upon confirmation of registration, your login details will have been sent to you via email – to the address provided.
4. What do I do if I have forgotten my password?
If you have forgotten your password, please follow the password reset process: begin by clicking Forgotten your password? in the login box.
5. Can I redeem my Select code here?
No unfortunately not.Your Select codes can be redeemed at www.redeem.supercheques.co.uk.
6. I have already registered; how do I set-up other users to be able to log-in &order within my account?
To set-up other users, firstly login to your account and then visit the 'Your Users' tab where you will be able to create (and edit) users.
Note: This is only available to those with super-user permissions.
7. My account has been de-activated, why is this and how do I re-activate?
There may be a specific reason as to why a super-user within your company has de-activated your user account. Please contact them directly to discuss as to why this has happened, and to request re-activating your account.